EN - Understanding the Impact of Symphonia on Hearing Aid Users: A Survey-Based Analysis

This study analyzes the customer experience with Symphonia, a software designed to create soundscapes to help patients with hearing aids understand the benefits of using them and compare different models directly in the clinic. The survey, conducted in Northern Italy, involved 28 patients from three hearing aid shops. The results indicate that Symphonia is highly effective in enhancing patient satisfaction, involvement, and expectations regarding hearing aid performance in the real world, with strong endorsements from both patients and audiologists.